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Shipping & Returns

POST:
- The Austrian Post ships only parcels with an length up to 120 cm.
- Parcels, that are longer than 120 cm have to be shipped with GLS.
- Please check that there is always somebody at the mentioned delivery adress, if not, we recommed to choose the austrian post!
- The delivery time is mentioned in working days!
- ATTENTION: The austrian post does not ship on weekends!

DPD:
- Parcels, that are longer than 120 cm have to be shipped with DPD
- DPD is not able to ship to following countrys: Russia, Australia, China, Hong Kong, Japan, Canada, New Zealand and USA!
- ATTENTION: GLS does not ship on weekends!

DHL Express:
- please contact us at: info@ski-willy.at 

 

  
 Post  up to € 40,00 € 4,95 € 5,95
 Post  more than € 40,00 free shipping
free shipping
 Post  Cash on Delivery € 9,90 € 14,90
    
 DPD   up to € 40,00 € 5,95 € 5,95
 DPD  more than € 40,00 free shipping free shipping

 


Returns

  • Returns from Austria and Germany with an order-amount higher than € 40,00 can be returned for free! - A returning-sticker is included in the package.
  • Returns from Germany have to be brought to a DPD-Shop!
  • Returns from other countrys have to be paid by the customer!
  • Return address:
    SKI-WILLY
    Kulm 307
    A-8972 Ramsau am Dachstein

 


Post:

Shipping to other countrys is split up into shipping-zones!

ZONE EURO
ZONE 1
   € 5,95
ZONE 2   € 9,95
ZONE 3
   € 14,95
ZONE 4
   € 19,95
ZONE 5
  € 39,95

 

ZONE 1
 Hungary, Slovenia
ZONE 2
 Belgium, Italy, Croatia, Luxembourg, Netherlands, Slovakia, Czech Republic, Denmark, France, UK, Poland, Romania, Bulgaria
ZONE 3
 Finland, Sweden
ZONE 4
 Estonia, Irland, Latvia, Lithuania, Portugal, Spain
ZONE 5
 rest of the world


 
Switzerland and Norway:
 

  
 Post  Parcel length up to 120 cm € 19,95 € 19,95
 Post  Parcel length more than 120 cm GLS GLS
    
 GLS  Parcel length more than 120 cm € 39,00 € 49,00

 



 

Shippingtime with Post*
  AT / DE   3 - 7 Working days
  CH   5 - 6 Working days
  all other countrys   7 - 14 Working days
* Delivery time is for on-stock products
 
Shippingtime with DPD*
 AT / DE   1 - 3 Working Days
 CH   3 - 5 Working Days
 Norway              

 about 4 working days  Please give us your P-ID (Sozial-ID). This number is need for Customs - otherwise parcels could be returned to us!

 all other countrys   3 - 5 Working Days

*Delivery time is for on-stock products


 

 

 

 

 

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